Rental TERMS & CONDITIONS

By placing an order, you agree to Big Head Works LLC's (Big Head Yard Signs') rental policy agreement. 

Please review our rental agreement below. 


Basic Requirements ---


Rental Policies ---

All signs are rental-only and are property of Big Head Works LLC (Big Head Yard Signs) unless stated otherwise in writing. 

Do not attach balloons or any other decorations to any part of the displays.

PLEASE DO NOT pull the displays from the ground or move them. 

Due to safety concerns, DO NOT allow anyone, ESPECIALLY children to play on the lawn greeting display signs. Our display items WILL NOT safely support the weight of a child or adult leaning, sitting, or playing on it. We discourage all persons from playing on or around the display.


PAYMENT ---

Payment is required at the time of booking in order to confirm your reservation.

The credit card charge will appear on your statement as Big Head Yard Signs (BIG HEAD).


Missing, Damaged, or Stolen Items ---

Missing, damaged, stolen, or moved lawn display signs or damages that might be caused due to flying debris from lawnmowers, dogs, weed-wackers, string trimmers and etc. will be charged to the credit card on file for the appropriate amount. See Missing Item Fee List below:

Missing, damaged, or stolen signs under 3 square-feet: $30 each

Missing, damaged, or stolen signs 3 square-feet & above: $55 each

Missing or damaged metal sign stakes: $5 each


Pickup & Disassembly --

Please leave the display out where we may pick it up without someone being home. If you need us to pick it early, please call or text us at (210)412-6196 immediately and we will try our very best to accommodate you as quickly as possible. 

DO NOT MOVE OR DISASSEMBLE THE DISPLAY YOURSELF.


Injury or Loss ---

Big Head Works LLC (Big Head Yard Signs) and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the rental and pickup time period agreement or any damage done by the signs (for example: holes put in the grass, damage to underground sprinkler system etc). 

Big Head Works LLC (Big Head Yard Signs) is NOT responsible for local city ordinance violations for Lawn Greeting Displays placed in the desired yard. Please check with your City Hall or Homeowners' Association prior to booking your rental for information on Lawn Decoration Ordinances.

Please be advised that a branded sign for Big Head Yard Signs will be placed in the lawn next to the lawn greeting display. Please do not move or hide our sign.

REFUND POLICY --

Big Head Works LLC (Big Head Yard Signs) will refund your payment in full if you cancel your rental (in writing) prior to 48 hours before your reservation/installation date. Full rental rates will be charged if the reservation is cancelled less than 48 hours before your installation. You may call (210)412-6196 or e-mail bigheadyardsigns@gmail.com. Please note that a cancellation request is not approved until confirmed by Big Head Works LLC (Big Head Yard Signs). 

1. No Refunds will be given due to the client giving us the wrong address or if the address cannot be located by our staff due to no address numbers posted on the house. In such a case, an additional fee will be charged to move display to the correct location, plus any applicable mileage rates outside of a 20-mile radius.

2. No Refunds will be given due to the homeowner requesting us to remove the lawn display.

3. No Refunds will be given due to being denied access to a gated community. Please advise us if your display will be installed in a gated community prior to the event; you must provide a gate access code.

4. No Refunds will be given due to any animals (i.e. dogs loose in the yard) that prevent the display from being set up.

5. No Refunds will be given for circumstances that prevent us from setting up the display that are out of our control.

6. No Refunds will be given if there is no grassy area located in the front yard and we are unable to physically setup the display. 

7. We set up ONLY in the Front Yard. (NO backyard setups will be authorized.)

8. No Refunds if the homeowner(s), business owner(s) or security officer(s) prevents us from setting up or asks us to pickup the display before the end of the rental period.


Delivery & Pickup ---

Delivery times may vary and will take place sometime between 6AM and 10AM. Pickup times may vary and will take place between 6PM to 10PM. 

Our team can provide a more accurate timeframe for delivery & pickup the day before your reservation.


Inclement Weather ---

If inclement weather conditions prevent us from setting up the display, we will offer to reschedule the display. If the rental cannot be rescheduled, a full refund will be issued. Inclement weather includes lightning, thunderstorms, snowstorms, frozen ground, ice, heavy rain, high wind and any other weather-related issues that would put us or our lawn display in harm's way.


Photo Release ---

I authorize and grant Big Head Works LLC (Big Head Yard Signs) take photos of myself, my child(ren), and my property regarding my/our experiences with them.

I grant Big Head Works LLC (Big Head Yard Signs) the ability to use these photos on their website, Facebook, Twitter, Instagram, and other social media platforms.

I allow Big Head Works LLC (Big Head Yard Signs) to edit, alter, copy, or distribute the photos for social media advertising and marketing.

I agree that the photos belong to Big Head Works LLC (Big Head Yard Signs).

I understand that I will not receive any monetary compensation or any right of ownership.


CUSTOMER PRIVACY POLICY ---

Big Head Works LLC (Big Head Yard Signs) respects your privacy. We do not sell our Renters' or Surprised Parties' information to third parties.

Thank you for choosing Big Head Yard Signs!